Conferences as a Constraint, or Creative Customer Research

From Designing Atlassian - Medium https://ift.tt/2KveZ2f Conferences as a UX Research Constraint “People want to tell their stories. Provide that platform and then they’re totally immersed in the topic. You’ve got them.” — Plaid London Every year, Atlassian hosts our annual customer conference, Summit. What began as a tiny conference with a handful of customers has greatly expanded. … Continue reading Conferences as a Constraint, or Creative Customer Research

Building a collaborative, caring and productive team

From Designing Atlassian - Medium http://bit.ly/2HIjRQh Building a collaborative, caring, and productive team It’s a well-known fact that bringing together professionals from a variety of backgrounds helps to improve process and outcomes and leads to better and quicker decision-making. Bringing them together is only the first step, however. While a team is technically operational as … Continue reading Building a collaborative, caring and productive team

Journeys, not moments

From Designing Atlassian - Medium http://bit.ly/2VEocgj Eight months ago, I took a leap in my career and created a new team. Together we’re rewriting the way Atlassian approaches product content. What’s in a name My team consists of individuals who are experts in technical writing, UX writing, and UX design to help customers from http://www.atlassian.com through all … Continue reading Journeys, not moments